How can you sharpen your leadership instinct in the times of crisis and uncertain times?
In this episode of "The Business Philosopher Within You" podcast, host Bhavesh Naik sits down with Fabiana Lacerca-Allen, a C-Level executive and author of "Crisis Capable," to explore how these skills can transform leadership in challenging environments.
Fabiana shares her personal journey growing up in Argentina during a military dictatorship, revealing how these experiences honed her situational awareness and intuition. She discusses the importance of emotional intelligence and making decisions with limited information, offering listeners a unique perspective on leadership.
They explore:
- Developing instinct and emotional intelligence
- The role of intuition in career success
- Understanding people in negotiations
- The illusion of security in modern society
Fabiana's insights are not just theoretical; they are grounded in real-world experiences that have shaped her successful career. Her stories and advice provide valuable lessons for anyone looking to enhance their leadership skills and navigate crises effectively.
Tune in to discover how you can apply these principles to your own life and career, and learn from one of the leading voices in crisis leadership.
Audio Situational Awareness: Leadership Lessons from Crisis with Fabiana Lacerca-Allen
Video Situational Awareness: Leadership Lessons from Crisis
About Fabiana Lacerca-Allen, JD, LLM
C-Level Executive, Author, Crisis Capable
Fabiana Lacerca-Allen is the author of CRISIS CAPABLE, which is about "Building Your Capacity to Survive and Succeed in Every Environment."
Crisis Capable draws on Fabiana's experience growing up in Argentina during a military dictatorship and her 30-year-old career as a C-level executive at Fortune 100 companies. It aims to help readers build the skills they need to navigate personal and professional crises by drawing on their intuition and emotional intelligence.
With over 30 years of experience in Compliance and Legal, Fabiana Lacerca-Allen has been a leader in developing and implementing global compliance programs within Top Fortune 100 companies.
Fabiana has been recognized by Compliance Week as Top Minds 2019, Hispanic Executive Magazine as Legal Industry Leader and by The Guardian as Women in Leadership, Inspiring Leaders among other recognitions.
"Security is an illusion."
Fabiana Lacerca-Allen
Executive, Author, Crisis Capable
Chapter-by-Chapter Summary
Following are the sections we covered in this conversation with their summaries, along with the time location in the video and audio to follow along. The timestamps in orange correspond to the chapters in the YouTube version of the podcast episode. This video will display to the lower right as you scroll down.
Please Note...
The numbers that precede the headings (like 00:00) are the time-stamps associated with the video version of the podcast that's included above.
00:00 Highlights and Introduction
This segment, the "trailer" of the episode, highlights snippets that highlight the key moments of the conversation followed by an introduction of Fabiana Lacerca-Allen by Bhavesh Naik, the host of the podcast.
“We're all going to die, so don’t worry about it. Worry about what you’re going to live for. Some things are worth dying for, and for everything else, you need a plan.”
Fabiana's Father, circa 1970
03:13 Growing Up with Situational Awareness: Lessons from 1970's Argentina
Fabiana Lacerca-Allen shares a vivid personal story from her childhood in Argentina during the 1970s. Growing up in a time and place marked by political instability and danger, she learned the importance of situational awareness early on.
Fabiana reflects on how living in a hierarchical society with strict rules taught her to be aware of her surroundings. This awareness was essential for survival. She explains that if you can't help yourself, you can't help others—a lesson learned from a young age.
One of the most impactful moments she recalls is sitting in her childhood living room. Her father, an influential figure who valued democracy, often hosted intense conversations there. At just six years old, Fabiana was already learning to navigate complex emotions and situations.
A particular incident stands out where Fabiana's younger sister sensed something was wrong, showcasing an early understanding of situational awareness. Fabiana herself had dreams that hinted at danger, blurring the lines between instinct and reality.
She recounts a poignant exchange with her father after an attack on their family. In fear and anxiety, young Fabiana expressed not wanting to die or see her father die. Instead of comforting her with false reassurances, he imparted wisdom that would guide her life: "Worry about what you're gonna live for. Some things are worth dying for." This lesson emphasized having a plan and understanding what truly matters.
Fabiana's story is one of resilience and learning from experiences that most people might never face. Her father's words about living with purpose have become foundational principles guiding her through life.
"You cannot help others if you cannot help yourself."
09:09 Understanding Intuition
Intuition is a fascinating concept, especially in children. At around five or six years old, a child's rational mind isn't fully developed. This means they're often more in tune with the world around them and their own feelings. This heightened awareness is what makes children so captivating.
Fabiana Lacerca-Allen shares a story from her childhood that highlights this intuition. At their weekend house, her sister sensed something was off, even though she was only five. Her family was under threat during Argentina's dictatorship. Her sister's instinct was spot on—there were indeed people watching them from the river.
That night, Fabiana had a dream about people coming through a door that cast red shadows. This dream turned out to be a reflection of reality. The attackers had indeed come up to the house and were waiting for them.
The question arises: Is intuition something we're born with or something we develop? Fabiana reflects that her ancestors valued intuition and used it for survival, noticing subtle changes in their environment.
In modern society, we're often taught to be polite and overlook our instincts to avoid offending others. However, intuition is key to survival because "survival is a mindset." Trusting these feelings can be crucial in recognizing when something is off.
"You have to make a split second decision, you have limited information, and you have trust that this is the best decision I can make today with the information I have."
Fabiana Lacerca-Allen
Executive, Author, Crisis Capable
14:59 Children's Decision-Making Skills
Children possess a natural ability to make connections and notice patterns, even at a young age. Their instincts are sharp, often allowing them to perceive things adults might miss or rationalize away.
In our society, we're taught to be kind and not impulsive. This can lead adults to overlook their instincts. For example, in corporate settings, we often prioritize IQ and educational background over leadership traits like teamwork, instinct, and critical thinking.
Fabiana Lacerca-Allen emphasizes the importance of trusting instincts over conventional measures of success. She believes that qualities like staying calm under pressure and working well in a team are vital for survival—more so than educational achievements.
Fabiana shares an example with her children: if they feel uncomfortable with someone, they shouldn't be forced to engage. This respect for their feelings allows them to trust their instincts, similar to how dogs sense who is trustworthy.
Teaching children to trust their instincts is crucial. When adults tell them to "be nice" despite their feelings, it can undermine this natural ability.
"If you feel something's off, it's off."
Children's decision-making skills are shaped by how much we encourage them to trust their instincts and feelings.
17:42 Intuition in Career Success
Fabiana Lacerca-Allen's intuition has been a key to her success in the corporate world. As a C-level executive, she has climbed the corporate ladder with a law degree and more. Her ability to sense when something is off has been crucial in her career.
From a young age, Fabiana developed an intuition that allows her to feel when something is not right. This sense can prompt her to dig deeper, research more, and pay closer attention. In the fast-paced world of corporate America, this ability is invaluable.
Fabiana believes that understanding your strengths and weaknesses, as well as those of your team, is vital. This understanding enables leaders to guide their teams effectively.
"Leaders that are most successful today are able to make decisions with limited information."
Our natural ability to detect when someone is not being truthful can be overridden by societal norms that teach us not to be rude or make assumptions. Fabiana stresses the importance of trusting your gut feelings because they can literally save your life.
She teaches her children that if something feels off, it probably is. It's important to talk about it and gather information but never ignore those instincts.
In today's divided and sometimes violent world, being able to react quickly and trust your instincts is more important than ever.
"If you feel something's off, it's off."
Fabiana Lacerca-Allen
Executive, Author, Crisis Capable
21:42 The Bell Story: Life-Saving Intuition
Fabiana Lacerca-Allen shares a powerful story that highlights the importance of intuition and knowing the people around you. Growing up in a challenging environment, she developed a keen sense of awareness. This story takes place during her time with a math tutor.
While attending her tutoring session, someone rang the bell and claimed to be her father, there to pick her up early. Fabiana immediately sensed something was off. She knew her father well and was aware he would never pull her out of math class early, as he believed there was nothing more important than completing her math problems.
Fabiana's father valued consistency and had patterns that she recognized. He would never disrupt her schedule without good reason. This understanding of his character and patterns made Fabiana confident that the person at the door wasn't him.
She explains how this intuition is crucial for survival and building trust in teams. Knowing each other well means recognizing when something is out of place.
Fabiana's story is not just about recognizing patterns but also about being aware of risks and knowing who the key players are in any situation.
"I knew I could continue to trust my instinct."
26:05 Decision-Making with Limited Information
In a world where decisions often need to be made quickly, Fabiana Lacerca-Allen shares her insights on trusting instincts and processing information in a split second. At just fourteen, she was able to put herself in her father's shoes, understanding his patterns and behaviors.
Fabiana recounts a time when someone rang the doorbell claiming to be her father. In that moment, she instinctively knew it wasn't him. Her father would never disrupt her math class. Her tutor confirmed it wasn't him, reinforcing Fabiana's trust in her instincts.
"You have to make a split second decision."
This ability to make quick decisions with limited information is key for successful leaders today. Fabiana illustrates this with a personal story about her child leaving school during a lockdown threat. Her child acted on instinct, choosing safety over following orders.
Fabiana's experiences emphasize the importance of trusting one's instincts and understanding the risk-reward dynamics in decision-making. Whether it's deciding not to answer a door or leaving a potentially dangerous situation, the ability to act quickly and confidently is invaluable.
"Leaders that are most successful today are able to make decisions with limited information."
Fabiana Lacerca-Allen
Executive, Author, Crisis Capable
31:09 Applying Situational Awareness and Intuition with People
Situational awareness and intuition are vital elements in understanding people and their intentions. Fabiana Lacerca-Allen emphasizes how these skills are crucial in every aspect of life. Whether in personal relationships or professional settings, recognizing signals and understanding emotional intelligence can make a significant difference.
Fabiana highlights her experience as an executive and lawyer, where building strong relationships is essential. She discusses how drafting agreements and bringing parties together requires an acute awareness of people's intentions. It's a skill that applies to every scenario, emphasizing that it's all about understanding people.
A memorable lesson from her law school teacher noted that violent crimes don't just appear out of nowhere; there are always signals. People often give off these signals, but many choose not to see them. Fabiana shares a common example where someone might claim ignorance about their partner's infidelity despite numerous signs being present.
Recognizing these signals requires situational awareness and intuition. If someone suddenly starts working late, taking calls in another room, or changing their behavior, these are signs something might be off. It's about being aware and choosing to see the patterns that others may ignore.
"It's all about people and their intentions."
"It's all about people and it's all about the intentions."
Fabiana Lacerca-Allen
Executive, Author, Crisis Capable
33:34 Understanding People in Negotiations
In negotiations, understanding people is essential. Fabiana Lacerca-Allen highlights the importance of observing and trusting what you see. You can often tell when someone is nervous or out of their depth. Recognizing when people are pretending to know something they don't is a valuable skill.
Fabiana draws attention to the cultural dynamics in negotiations. She shares her experiences with Indian friends, noting that their politeness might not always mean agreement. "Yes" can simply mean they're listening and respecting you, not necessarily that they agree.
She tells a story about coming to the U.S. alone, emphasizing the role of a strong work ethic and sacrifice. Her experience shows that understanding cultural nuances and personal dynamics can greatly impact negotiations.
Fabiana also shares a humorous story about her son and an Indian classmate who excelled in everything due to his dedication and work ethic. This highlights the power of delayed gratification and staying true to oneself.
In negotiations, it's crucial to understand who holds real power and decision-making abilities. Often, it's not the person you are directly dealing with. Recognizing these dynamics helps you navigate negotiations more effectively.
"Corporate America, very predictable. There are signals everywhere."
37:54 Is Security an Illusion?
Fabiana Lacerca-Allen discusses how her early life experiences required her to develop a heightened sense of awareness. Growing up in a threatening environment in Argentina, she learned to be constantly alert, a skill not everyone acquires growing up in more stable environments.
Fabiana argues that many of us live under the illusion of security. Citing Helen Keller, she mentions that "security is a superstition." In Western societies, we often enjoy conveniences that create a false sense of safety. Simple tasks like buying milk are straightforward here but can be much more complex elsewhere.
In some countries, getting milk can involve unexpected challenges—like navigating crowded streets or facing unreliable store hours. Such environments force people to be aware and cautious.
However, in environments where safety seems guaranteed, we might become careless. Fabiana points out that we often ignore or suppress our instincts for comfort's sake, even though doing so can put us at risk.
We constantly interact with people who might be unstable or under pressure. Ignoring these realities because they are uncomfortable doesn't make them disappear. Fabiana suggests that sometimes our instincts tell us to make choices like avoiding certain situations or people—even if it seems overly cautious at the time.
"Security is an illusion."
"Corporate America, very predictable. There are signals everywhere."
Fabiana Lacerca-Allen
Executive, Author, Crisis Capable
41:19 Situational Awareness in Corporate Negotiations
Situational awareness plays a crucial role in corporate negotiations. In these environments, everything might seem perfect, but beneath the surface, complex behaviors are at play. Negotiating deals often involves tricky tactics like bait and switch. Both the selling and buying sides have their own strategies to protect their interests.
Today, terms like narcissistic personality disorder, triangulation, and gaslighting are becoming common in discussions. These behaviors have always existed but are now more widely recognized. These tactics can create a cynical view of the corporate world.
In business, everyone wants to win and get ahead. This competitive environment can lead to harmful actions against others as people strive for success. It's a divided world where issues like racism and homophobia are prevalent.
A lack of understanding about different cultures can lead to fear and misunderstanding. For instance, many people can't even locate countries like India on a map despite claiming international travel experience.
Fabiana Lacerca-Allen shares an experience at a dinner party where someone complimented her English skills in a patronizing way. Her response was humorous yet revealing of cultural ignorance.
The corporate world is often seen as dangerous because humans can use their intelligence in harmful ways. Even simple tasks require awareness because danger can be subtle and varied.
Scams are on the rise, often targeting lonely people who believe false promises of love or success.
"You need to understand the dynamics."
Being alert and understanding these dynamics is essential for navigating corporate negotiations successfully.
Strategies to Improve Situational Awareness
These strategies are designed to enhance your ability to perceive and respond to your surroundings effectively, making you more aware and prepared in any situation.
Develop Observational Skills
- Practice describing people and surroundings in detail.
- Engage in exercises that challenge your ability to notice changes and anomalies.
Be Present in the Moment
- Focus on your environment without distractions.
- Take mental snapshots to improve memory and awareness.
Encourage Active Participation
- Involve yourself in activities that require attention to detail.
- Use real-world scenarios to test and refine your situational awareness.
Trust Your Instincts
- Listen to your gut feelings and act on them when necessary.
- Encourage children and peers to trust their instincts as well.
Continuous Learning and Adaptation
- Embrace experiences as learning opportunities.
- Adapt strategies based on new information and changing environments.
45:55 Enhancing Situational Awareness
Situational awareness is about being present and observant. Fabiana Lacerca-Allen shares strategies to improve these skills, drawing from her experiences and teachings.
One exercise Fabiana mentions is about sharpening observational skills. She suggests starting by simply looking around and describing what you see. This can help you notice when something is off. She recalls an exercise with her team at a Brazilian steakhouse, where they were asked to describe a person hired to take a purse. Surprisingly, no one could accurately describe the person, highlighting how often we overlook details.
"Observational skills are key."
Fabiana emphasizes the importance of being alert and paying attention instead of being absorbed in distractions like phones. She shares how even simple activities like bird watching with her children can enhance awareness. By being in the moment and observing details, you improve your ability to recall what you see.
Another strategy discussed is journaling or writing exercises. Writing about someone's expressions or actions can enhance your awareness of emotions and behaviors, which is useful in both personal and professional settings.
When asked about the potential pitfalls of being too observant, Fabiana believes it's better to be vigilant than unaware. Being aware is crucial for survival in various situations.
"Observational skills are key."
Fabiana Lacerca-Allen
Executive, Author, Crisis Capable
50:59 Overcoming Unsurmountable Challenges
Fabiana Lacerca-Allen reflects on moments in her life and career where challenges seemed insurmountable. As a C-level executive, she's had her share of what some might call "dark nights of the soul." Yet, she emphasizes the importance of having an exit strategy and knowing where to draw the line.
Fabiana explains that while there are moments where it feels best to step away, most challenges are opportunities for learning. Her approach is to have a clear boundary she will not cross, which is rooted in integrity.
Integrity holds a special place for Fabiana. Her word is her bond, and she underscores the importance of staying true to one's principles. She shares that as a mother, her children knew that if she said something would happen, it would.
She won't cross the line of integrity and would never sign something she knows isn't true. For Fabiana, everything else can be negotiated or discussed, but integrity is non-negotiable.
"If you don't see the world, if you don't understand how other people live, how other people work, if you don't understand, then you're afraid of it."
Fabiana Lacerca-Allen
Executive, Author, Crisis Capable
53:25 Advice for Crisis Survivors
For those who find themselves starting anew in a different country, like moving from India to America, Fabiana Lacerca-Allen offers a simple yet profound piece of advice: embrace it.
Don't be embarrassed by your unique experiences. You bring something to the table that many others don't have. Your past challenges have made you stronger, wiser, and more intuitive.
Thriving in your diversity and experiences is key. Everything you've gone through has a purpose—it has equipped you with unique strengths. Fabiana encourages you to embrace these qualities and reminds you that you went through it all for a reason.
"Embrace it."
If you need further guidance, feel free to reach out to Fabiana on LinkedIn.
Key Insights on Leading with Situational Awareness and Being Crisis Ready
I you run a business, lead and organization or guide team, following are some take-aways to consider.
Trust Your Instincts: Leaders should rely on their intuition when making decisions, especially in situations with limited information. Fabiana's experiences highlight the importance of trusting gut feelings to guide actions.
Develop Situational Awareness: Being aware of your surroundings and understanding the dynamics at play is crucial. This skill can be honed through exercises that challenge your ability to notice details and changes in your environment.
Embrace Emotional Intelligence: Understanding and managing emotions, both your own and others', is key to effective leadership. Emotional intelligence helps in building strong relationships and making informed decisions.
Encourage Observational Skills: Train your team to be observant and attentive to details. This can improve their ability to identify potential issues and opportunities, enhancing overall organizational awareness.
Adapt and Learn Continuously: Use every experience as a learning opportunity. Adaptability and a willingness to learn from both successes and failures are essential traits for leaders in a rapidly changing world.
Instill Foster a Culture of Trust: Building trust in your team and organization is vital. Understanding each other's strengths and weaknesses can lead to more effective collaboration and decision-making.
Challenge the Illusion of Security: Recognize that security can often be an illusion. Encourage a mindset of vigilance and preparedness, ensuring that your team is ready to respond to unexpected challenges.
Article Creation Process
This article was created with the help of Artificial Intelligence from a live, recorded video conversation between Bhavesh Naik, Host of "The Business Philosopher Within You podcast" and Bruce Kasanoff, Executive Coach and Author.



